1. John Smith recently applied and interviewed for the position of Marketing Assistant at the Wahoo's Fish Tacos office in Irvine. John had all of the required education and experience and had completed two paid internships in the food-service industry. On the day of the interview John arrived 10 minutes late and offered no explanation for doing so. During the interview he also failed to show any of the necessary business etiquette qualities that you would expect a desired candidate to possess. Write an email to John to let him know that you have hired another person. Be sure to "encourage rather than discourage".

2. Working for Gotham Enterprises is something that you have always wanted to do. There are many accounts on-line about the fast paced, friendly, and competitive environment the CEO, Bruce Wayne, creates for his employees. While browsing through the company website yesterday, you discovered that Gotham has a position that you know you would be perfectly suited for. The minimum educational requirement is an A.A. degree and you are one week away from graduating at Saddleback College. Internship experience is also required and you recently spent the summer working at the Hall of Justice. Write an email to Alfred (yes it's one name) to let him know that you would like to interview for the position and that you have the necessary skills to be successful.

3. Browsing through your email today, you were excited to see an email from Chapman University's admission department, especially since you recently applied there. You open the message that you have been conditionally accepted based on your ability to take and complete a business communications class. Unfortunately, you dropped the class that Professor Woolgar was teaching at Week 8. You enjoyed the class but you had to drop it because of a family emergency. You got to Mysite to enroll for the class again and you discover the Woolgar is the only instructor teaching the class and every one of his sections is full with a waitlist. It looks like you are going to have to use serious persuasion to convince him to add you over the other students on the waitlist. You do know that Professor Woolgar is very supportive of students who are trying to transfer and that Chapman University is one of his favorite schools. Contact Woolgar and plead your case to him. Remember, there is a time to be easy going and a time to be serious!

4. Your company strongly believes that it should give back to the community. Thus, each of the corporation's manufacturing plant its directed to select one community organization to sponsor. The corporation encourages but does not require its employees to donation day each quarter in service to the organization and authorizes a $5,000 donation per year. Corporate policy requires that the sponsored organization can be rotated every 3 years. By the slimmest margin, the employees at your plant recently voted to sponsor a local high school. The athletic director at the high school has requested that your employees provide leadership in creating a field for the girls softball team. The first workday would entail purchasing and installing pipe for a sprinkler system. Write an email encouraging employees to participate in the project, which is scheduled for June 1st. Lunch and refreshments will be served. Employees who do not participate in the project will be expected to report to work on June 1st.

Answer the following questions for the case studies listed above.

1. Will the letter be a direct or an indirect letter? Explain your answer.
2. How would you write the opening sentence?
3. What points must be contained in the body? Can you use bullets?
4. List your points from most important to least important.
5. List two points that should not be in the letter?
6. How would you write the closing sentence? Write a letter for each of the cases. Be sure that it is free of spelling and grammatical errors. Follow the correct format procedures as well.