1. K-12 schools had to immediately switch to a fully online curriculum following shutdowns from COVID-19. This is an example of what type of change?

A. radically innovative change

B. innovative change

C. natural change

D. adaptive change

2. Which of the following is an example of a force for change originating outside the organization?

A. conflict management

B. productivity issues

C. absenteeism

D. social and political pressures

E. structural reorganization

3. Employees usually don't resist change for many reasons, personal and professional

A. True

B. False

4. Organizational development works best with management support

A. True

B. False

5. Best Buy hires seasonal workers every year for Black Friday. This is an example of what type of change?

A. reactive change

B. radically innovative change

C. innovative change

D. adaptive change

6. Creating a new version of the iPhone every year is an example of what type of innovation?

A. Process

B. Product

C. Transformational

D. Core

7. Given UNF's incredible growth and success, other regional universities have begun turning to animal mascots for guidance in response to their own problems. This is an example of what type of change?

A, Proactive change

B. Natural change

C. Reactive change

D. Animal-based change

8. You and your friends have a DnD (Dungeons and Dragons) group where the primary goal is to get together for friendship and your common interest in tabletop gaming. What type of group is this?

A. informal group

B. work group

C. fantasy group

D. formal group