1. Messages spread through action and behavior are called:

A. nonverbal communication.

B. channel richness.

C. e-mails.

D. communication champion.

2. A dialogue is manifested by:

A. conflict by individuals who advocate their positions and convince others.

B. group unity, shared meaning, and transformed mindsets.

C. Judgement.

D. "beating down" opponents.

3. The "storming" stage of team development is characterized by:

A. conflict and disagreement.

B. orientation.

C. establishment of order and cohesion.

D. cooperation and problem solving.

4. _______________ is the tendency of people in cohesive groups to suppress or overturn contrary opinions.

A. Team dynamics

B. Groupthink

C. Negotiation

D. Cooperation

5. A______________ is a team member who attains benefits from team membership but does not actively participate in and contribute to the teams work.

A. free rider

B. team leader

C. team player

D. group member