Question: 1 . Operations Management Overview Operations Management can be understood as an area of management which is concerned with the management of system, processes and

1. Operations Management Overview Operations Management can be understood as an area of management which is concerned with the management of system, processes and functions that manufacture goods and renders services to the end user, to provide desired utilities to them while adhering to other objectives of the concern, i.e. efficiency, effectiveness, and productivity. Operations Management is important to all types of business, with the goal to maximize efficiency while producing goods and services that effectively fulfil customer needs. Operations is one of the three strategic functions of any organization and include decisions that are strategic in nature. Hence, it is a very important wing of the organization that takes care of converting inputs into outputs with the expected standards of quality. 2. Project Specification You are tasked to conduct research to analyse one or more of the strategic operations management decisions and their impact on organisational performance in one of the following sectors: * Engineering sector (workshops, construction sites, Chemical laboratories...)* Educational sector (Primary, Secondary & tertiary education; Public libraries...)* Medical sector (Hospitals, Clinics, Laboratories, Pharmacies...)* Manufacturing sector * Retail sector * Service industry (Banks, Airlines,) a

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