Question: 1. Please try to illustrate this figure and explain how the absolute importance is calculated 1. Please try to illustrate this figure and explain how

1. Please try to illustrate this figure and explain how the absolute importance is calculated

1. Please try to illustrate this figure and explain how the absolute importance is calculated. (50 points) * HOWs vs HOWS Strong positive Positive o Negative * Strong negative HOWS WHATS vs HOWS Importance to customer 1 = Minimum Strong relationship Medium relationship Weak relationship A = Competitor A B = Competitor B 9 3 Intranet compatibility 5 = Maximum Memory requirement X = Us O Availability R-3 conformt. Password X2 Database Interfaces Firewalls Competitive score 1 2 3 4 5 WHATS Reliable/resilient 9 BAX Accurate 10 . AB X Fast 7 B X A Responsive B X A Secure 8 X AB Remote links 6 A B Connectivity 5 B Scalability 2 A B X Absolute importance 98 48 72 54 9 90 54 78 Relative importance 1st 7th 4th 5th 8th 2nd 5th 3rd Technical difficulty 4 3 2 2 1 5 4 3 1 = easy, 5 = difficult

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