1. PURPOSE: Learning Outcomes Performance Criteria Learn the main PM tools and I 41. Explain comments on 360 Degree feedback methodologies which are critical to the 4.2. Ust the steps of Management by Objectives(MBO) success of an organization methodology and need of individual and team. 4.3. Explain assessment Centre Method 2. INSTRUCTIONS Case study 2: John John is 23 years old and has just started to work for a ski resort. He has always been very active, and ever since he can remember, he has been interested in outdoor sports. It is not only the physical sport that appeals to him; it is the challenge of adventure that accompanies the activity, and the risk and thrill of trying something new. He is certainly not one to sit and read the books on how it is all done. He likes to try it, and if one method does not work, then he will quickly find an alternative route. Even as a youngster, whenever he was given new toys, he would simply take them out of their box and play with them, the directions put to one side. Needless to say, this often got him into some difficulty because he never took the time to learn the rules of the games! His new manager, who will also be appraising him, has set a goal for John to get to know how the ski slope operates so that he can take over from Terry who is leaving in three weeks. The action plan is as follows: Spend at least two hours a day on the slope skiing. Observed by Terry, operate the ski lift for two hours of the day. Understand how to maintain the surface of the ski slope by taking on the responsibility immediately Immediately become involved with Terry in conducting the training sessions for the visitors to the ski slope. If you were John, how would you respond to the action plan? Individual task. Duration: 15 minutes