1) The correct planning sequence, from long-term planning to short-term planning, is: Select one: a. master scheduling, aggregate planning, capacity planning, short-term scheduling. b. capacity planning, aggregate planning, master planning, short-term scheduling. c. master scheduling, capacity planning, aggregate planning, short-term scheduling. d. aggregate planning, capacity planning, master scheduling, short-term scheduling. e. capacity planning, master planning, aggregate planning, short-term scheduling.

2) Which of the four main categories of quality costs is particularly difficult to quantify? Select one: a. external failure costs b. prevention costs c. internal failure costs d. export costs e. evaluation costs

3) What is the goal of programming? Select one: a. prioritize and allocate demand to available facilities b. minimize response time c. minimize delivery time d. maximize quality e. minimize cost