1 There are three value disciplines which are: *

a Product leadership, customer service, operational superiority

b Service leadership, customer service, operational excellence

c Product leadership, customer service, operational excellence

d Product leadership, customer intimacy, operational excellence

2 Managers should wary about_____________ in case they become important tomorrow: *

a Crown Jewels

b AchillesHeels

c Sleepers

d Black Holes

3 The corporate Magazine of INDEVCO group is considered as the companys: *

a Propaganda

b Portfolio

c Benchmarking

d Publicity material

4 The PR activity of Red Bull such as the Formula 1, can be used to add texture to : *

a Reaching maturity

b Benchmarking

c Creating competitive advantage

d Background statistical Information