1. Using the dot planning technique is a way for large teams to

Multiple Choice

Feedback should be infrequent to be effective.

Feedback should be exclusively internal.

Feedback seldom motivates teams.

Feedback should include critiques and praise.

Feedback involving criticism should be rare.

2.When you are responding to criticism, what does paraphrasing help you accomplish?

Multiple Choice

to communicate that you are taking the critic's ideas and feelings seriously

to break the tension in the conversation

to highlight unspoken feelings that may be more important than voiced criticism

to understand the critic's emotions

to allow you time to think so that you can respond appropriately