Question: 1. What impact does using electronic media (e.g., email) have on our confidence in our ability to communicate? What are some conclusions of research on

1. What impact does using electronic media (e.g., email) have on our confidence in our ability to communicate? What are some conclusions of research on multitasking?

2. What is a structural hole in a social network? What are the benefits of bridging a structural hole (boundary spanning)? What are the pros and cons of boundary spanning vs. clique network structures?

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