Question: 1. What is the difference between argumentativeness and verbal aggressiveness? What are the implications of each for organizational communication? 2. How do information management, making

1. What is the difference between argumentativeness and verbal aggressiveness? What are the implications of each for organizational communication?

2. How do information management, making concessions, and positioning affect the progress of a negotiation and the agenda of issues to be discussed?

3. Describe the general guidelines for bargaining. When, if ever, might competitive tactics be used?

4. Discuss possible causes of and participants in conflict at work. Have you experienced Work related conflict? What were the causes and results?

5. What is the difference between content goals and relational goals? How can each contribute to conflict?

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