Question: 1 What is the first and most important thing for a business to do in a crisis situation? 2. Could the effect of this crisis

1 What is the first and most important thing for a business to do in a crisis situation?

2. Could the effect of this crisis been mitigated by appropriate risk management planning? (That is, could they have foreseen various events/actions that led to this crisis and taken steps in advance to reduce the likelihood that they would have happened?)

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