Question: 1 . What other process can an airline examine? Why is each important? 2 . How does the kiosk alter the check - in process?

1. What other process can an airline examine? Why is each important?
2. How does the kiosk alter the check-in process?
3. What metrics (quantifiable measures) are needed to track baggage?
4. What is the role of the bar code scanner in then baggage process?

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