Question: 1. What were the critical errors the RDH general manager made after the departure of Hl in 2000? 2. At the urgent meeting of government

1. What were the critical errors the RDH general

1. What were the critical errors the RDH general manager made after the departure of Hl in 2000? 2. At the urgent meeting of government officials and the RDH board, stakeholders decided to request the PHS leaders be allowed to address the RDH board and explain how they thought they could solve the RDH service problems. As the senior project manager for PHS, what issues would you want to discuss during this meeting? 5. The RDH board has asked you to design a new program to encourage an increase in loyalty among new employees. What activities, issues and characteristics do you believe should be included in this program? 6. You have been asked to take the role of GM for the RDH for the next three years and to make the important strategic changes to the hotel you believe are necessary. What would they be if your goals are to return the RDH to financial success and restore its damaged reputation! please review "roaring dragon hotel a second attempt at modernization" case study online and

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