1. Where does workplace learning come from according to the 70-20-10 model?

	a.	70 percent from relationships and interactions with others, 20 percent from on-the-job experiences and assignments, and 10 percent from formal learning activities and events
	b.	70 percent from on-the-job experiences and assignments, 20 percent from formal learning activities and events, and 10 percent from relationships and interactions with others
	c.	70 percent from on-the-job experiences and assignments, 20 percent from relationships and interactions with others, and 10 percent from formal learning activities and events
	d.	70 percent from formal learning activities and events, 20 from on-the-job experiences and assignments, and 10 percent from relationships and interactions with others

2. If a training program includes different models that model different situations, what training design element has been included?

	a.	general principles
	b.	stimulus variability
	c.	identical elements
	d.	Debriefs

3. Blooms taxonomy of learning objectives includes six main categories (Remember, Understand, Apply, Analyze, Synthesize, and Create).

True

False

4. A good framework that may provide an opportunity for a company to significantly reduce or even eliminate sexual harassment at work should include the following: 1) have a sexual harassment policy, 2) have a procedure in place for reporting sexual harassment, and 3) provide sexual harassment education coupled with ensuring everyone is familiar with the policy and filling process.

True

False

5. Research on team training has found it has a positive effect on several learning outcomes. Which of the following has NOT been identified in the textbook as one of those outcomes?

	a.	essential skills outcomes
	b.	affective outcomes
	c.	cognitive outcomes
	d.	performance outcomes

6. What are the foci of total quality management training?

	a.	management skills, teamwork, quality improvements, and communication
	b.	technical skills, quality improvements, management skills, and productivity
	c.	quality improvements, teamwork, continuous improvement, and customers focus
	d.	customer focus, communication, ethics, and quantity improvements

7. Team training is focused on which two general types of skills?

	a.	task-work skills and teamwork skills
	b.	coordination skills and interaction skills
	c.	cohesion skills and technical skills
	d.	collaborative skills and behavioural skills