Question: 1. Which statement concerning sensemaking is false? Group of answer choices Many posts are merely reactions to an event, not necessarily reasoning statements. The typical
1.
Which statement concerning sensemaking is false?
Group of answer choices
Many posts are merely reactions to an event, not necessarily reasoning statements.
The typical social media user often uses heuristics to process the vast amount of information before them.
Social media posts are attempts to describe, rationalize, and weigh-in on an event that has occurred.
Social media users rarely use short-cuts to simplify decision-making.
The challenge for users of social media is to make sense of all of the posts about a crisis.
2.
A growing body of research indicates that ________________ is the most important social media tool that should be monitored.
Group of answer choices
3.
The main purpose for post-crisis evaluation of communication effectiveness is to determine:
Group of answer choices
which communication actions were effective, and which were not
how much it costs
the best ways to prevent the crisis from occurring in the future
how the crisis developed
the identification of new problems in the crisis management landscape
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