Which statement concerning sensemaking is false?

a. Social media posts are attempts to describe, rationalize, and weight-in on an event that has occurred.

b. The challenge for users of social media is to make sense of all of the posts about a crisis.

c. Many posts are merely reactions to an event, not necessarily reasoning statement.

d. Social media users rarely use short-cuts to simplify decision-making.

e. The typical social media user often uses heuristics to process the vast amount of information before them.