1. Why is management so important, and what is its purpose? 2. Explain why the American Heart Association would need management, even though its goal is not profit related. 3. Why must a company have financial resources before it can use human and physical resources? 4. Name the four functions of management and briefly describe each function. 5. Identify the three levels of management. What is the focus of managers at each level? 6. In what areas can managers specialize? From what area do top managers typically come? 7. What skills do managers need? Give examples of how managers use these skills to do their jobs. 8. What are three styles of leadership? Describe situations in which each style would be appropriate. 9. Explain the steps in the decision-making process. 0. What is the mathematical formula for perfect management? What do managers spend most of their time doing