1. Write a development plan for the employee with the given situation below. You may use the space provided below for your answer. Mayumi, an employee of a retail store serving mostly foreign customers, has been with the company for 2 years. This year, they implemented a performance management system, and she was assessed by her supervisor. Her assessment shows the following evaluation: Product Knowledge - 90 Product Line Inventory Management - 88 POS software proficiency - 89 Grooming - 89 Customer service - 70 Communication skills - 65

She had good scores for the most vital tasks and competencies needed for the job. However, since she is working in retail, a lot of customer involvement is needed. She is quite shy and is not too well-acquainted with talking with customers. The supervisor intends to keep her since the supervisor thinks that Mayumi is an asset if she will be well trained. Assume the role of the supervisor, and with the given information, produce a development plan for Mayumi in order to improve herself and become a better asset for the company. Explain briefly the reason for choosing the developmental activities you think fit Mayumi's situation

2. Recall the different developmental activities. Choose four (4) activities, describe how it is done, and give an example that fits best the activity