Complaint/Claim Letter Evaluation Exercise 5.2: Complaint Claim Letter for Discussion be con tal p Starta V...

 

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Complaint/Claim Letter Evaluation Exercise 5.2: Complaint Claim Letter for Discussion be con tal p Starta V Read the following Letter of Complaint. Do you think the reader will want to or know how to best help the writer? Complaint Claim Letter Gentlemen I don't think I should be charged twice for a flight I took only once! When I made my reservation to fly from Victoria to Los Angeles, I didn't know my father would get sick and require hospitalization on January 19. As a result, I could not make the trip on January 20 as I had originally planned I finally did make the trip on January 30. But WestAir charged me $169 again! Your booking agent refused to look at the letter from my father's doctor describing the hospitalization. She said I had to write to headquarters. I still have my tickets from the January 20 flight, so you know I didn't use them. My travel agent says that I am entitled to a refund. So why did I have to pay twice? I'm all for deregulation of the airline industry, but what happened to compassion and integrity?! Angrily yours, Evaluate the letter on these criteria • Is the letter's content as clear as it could be? Is it direct in its annroach? How would you revise the onenine line? What specific informative subiect line would summarize the A 1. Write a post that is a claim instant message (IM) or chat. Complain about a product, service, etc. you've been dissatisfied with (or invent something) and request an adjustment. Be brief but make every word count. Complaint/Claim Letter Evaluation Exercise 5.2: Complaint Claim Letter for Discussion be con tal p Starta V Read the following Letter of Complaint. Do you think the reader will want to or know how to best help the writer? Complaint Claim Letter Gentlemen I don't think I should be charged twice for a flight I took only once! When I made my reservation to fly from Victoria to Los Angeles, I didn't know my father would get sick and require hospitalization on January 19. As a result, I could not make the trip on January 20 as I had originally planned I finally did make the trip on January 30. But WestAir charged me $169 again! Your booking agent refused to look at the letter from my father's doctor describing the hospitalization. She said I had to write to headquarters. I still have my tickets from the January 20 flight, so you know I didn't use them. My travel agent says that I am entitled to a refund. So why did I have to pay twice? I'm all for deregulation of the airline industry, but what happened to compassion and integrity?! Angrily yours, Evaluate the letter on these criteria • Is the letter's content as clear as it could be? Is it direct in its annroach? How would you revise the onenine line? What specific informative subiect line would summarize the A 1. Write a post that is a claim instant message (IM) or chat. Complain about a product, service, etc. you've been dissatisfied with (or invent something) and request an adjustment. Be brief but make every word count.

Answer rating: 100% (QA)

Hi Company Name Im writing to complain about a product service etc Ive been dissatisfied with the pr... View the full answer