1. Your project team has completed the task to develop potential ideas to increase productivity (select a specific organization that is applicable to you, if desired). Your next step, as the project leader, is to present your ideas for approval and further guidance. After the presentation you anticipate feedback and guidance from your leadership. While receiving feedback and guidance (message-receiving process) you should: Select one: a. Listen, analyze, and give feedback. b. Listen, analyze, and follow up. c. Listen, analyze, and check understanding. d. Listen, paraphrase, and analyze. 2. You are a project leader directed to provide the leadership of your organization with a potential ideas(s) to a increase productivity (select a specific organization that is applicable to you, if desired). You are planning how to proceed and would like to implement some of the elements of Strategic Thinking. You would like to eliminate some of the potential ideas to develop two or three viable solutions. What type of thinking would best facilitate this? Select one: a. Creative Thinking b. Egocentric Tendencies c. Systems Thinking d. Critical Thinking 3. Your project team has completed the task to develop potential ideas to increase productivity (select a specific organization that is applicable to you, if desired). Your next step, as the project leader, is to present your ideas for approval and further guidance. The first step when starting your presentation (the message-sending process) is: Select one: a. Transmit your message. b. State your communication objective. c. Check the receiver's understanding. d. Develop rapport. 4. You would like your project team to generate numerous potential solutions for a problem the team is facing. What type of thinking would best facilitate this? Select one: a. Systems Thinking. b. Critical Thinking. c. Egocentric Tendencies. d. Creative Thinking. 5. You are a project leader directed to provide the leadership of your organization with a potential ideas(s) to a increase productivity (select a specific organization that is applicable to you, if desired). You are planning how to proceed and would like to implement some of the elements of Strategic Thinking. You would like to generate a number of potential ideas. What type of thinking would best facilitate this? Select one: a. Creative Thinking b. Systems Thinking c. Critical Thinking d. Egocentric Tendencies 6. You are a project leader directed to provide the leadership of your organization with a potential ideas(s) to a increase productivity (select a specific organization that is applicable to you, if desired). You are planning how to proceed and would like to implement some of the elements of Strategic Thinking. What should you first consider? Select one: a. Your strengths, weaknesses, and preferences as a strategic thinker and how to capitalize on your strengths and compensate for your weaknesses. b. How to avoid conflict. c. Developing a solution that will be well received by your boss. d. The most cost effective solution. 7. Your team is made of people from different functional departments with some being from outside the organization. Which best describes the type of team are you leading? Select one: a. Functional. b. Virtual. c. Cross-Functional. d. Quality Circle. 8. Your boss has approved your project team's recommendations to increase productivity (select a specific organization that is applicable to you, if desired). Many of your recommendations will result in significant change to the organization. You have been tasked to lead the change effort. In order for your recommendations to succeed, certain employees must be empowered to take action. What is key element of empowering people to effect change? Select one: a. Providing more responsibility. b. Providing necessary training and education. c. Providing promotions and raises. d. Firing resisters. 9. Your boss has approved your project team's recommendations to increase productivity (select a specific organization that is applicable to you, if desired). Many of your recommendations will result in significant change to the organization. You have been tasked to lead the change effort. Anchoring a Change in the Organizational Culture comes first, not last. Select one: True False 10. Which of the following is not a Big Five personality dimension? Select one: a. Attractiveness. b. Agreeableness. c. Adjustment. d. Surgency. 11. Your ability to accurately perceive your own emotions in the moment and understand your tendencies across situations describes what Emotional Intelligence Skill? Select one: a. Social Awareness. b. Relationship Management. c. Self Awareness. d. Self Management. 12. Your project team's recommendations to increase productivity have been approved and your team is now working on an implementation plan. In order to accomplish the plan, several Subject Matter Experts from various parts of the organization have been brought in to assist. You have noticed friction and conflict among team members. Considering your team has new members and you are noticing conflict, what stage of Group Development may your team be in? Select one: a. Performing b. Storming. c. Forming. d. Norming. 13. Your boss has approved your project team's recommendations to increase productivity (select a specific organization that is applicable to you, if desired). Many of your recommendations will result in significant change to the organization. You have been tasked to lead the change effort. As part of your plan you want to build momentum by generating short-term wins. What is not a characteristic of a short-term win? Select one: a. Visible to senior leadership, but not lower levels of the organization. b. Clearly visible to all levels of the organization. c. Clearly related to the change effort. d. Fine-tunes vision and strategies. 14. An organization with an external strategic focus and a high degree of environmental turbulence calls for what type of culture? Select one: a. Competitive. b. Bureaucratic. c. Cooperative. d. Adaptive. 15. Your boss has approved your project team's recommendations to increase productivity (select a specific organization that is applicable to you, if desired). Many of your recommendations will result in significant change to the organization. You have been tasked to lead the change effort. A number of key people in the organization are complacent about the change efforts. What is a good technique to raise their urgency level? Select one: a. Create more \"happy talk\" from senior leadership. b. Provide information on future opportunities, as a result of the change effort, and the rewards for capitalizing on these opportunities. c. Create a fictitious crisis to get them motivated to change. d. Use authoritative leadership - direct people to implement the change. Next 16. Your project team has completed the task to develop potential ideas to increase productivity (select a specific organization that is applicable to you, if desired). Your next step, as the project leader, is to present your ideas for approval and further guidance. The recipients of the presentation have primary responsibility for understanding your presentation and proposal. The responsibility for communication rests with the receiver. Select one: True False 17. Emotional intelligence includes all of the following except: Select one: a. Self Awareness. b. Self Management. c. Social Awareness. d. Self Concept. 18. Which of the following statements regarding culture is NOT true? Select one: a. All organizations have a culture. b. An organization's culture determines the way that it responds to problems of survival in its external and internal environments. c. Culture is recognized as a source of competitive advantage. d. Culture is the generalized beliefs or behaviors that are considered by an individual or a group to be important. 19. Your project team has completed the task to develop potential ideas to increase productivity (select a specific organization that is applicable to you, if desired). Your next step, as the project leader, is to present your ideas for approval and further guidance. You know that your boss has a strong Visual modality and that he will have final approval or disapproval of your project team's ideas to increase productivity. When presenting your ideas to your boss, what approach might work best considering his modality? Select one: a. Provide graphics and pictorials as part of your presentation. b. Have a detailed speaking script. c. Develop an activity that your boss can participate in as part of the presentation. d. Use limited PowerPoint slides and handouts. 20. You are about to task the most experienced and motivated member of your team. Considering the Situational Leadership Model (Hersey and Blanchard) what would be the most appropriate approach to this tasking? Select one: a. S3 (Supporting). b. S2 (Coaching). c. S4 (Delegating). d. S1 (Directing)