Your project team has completed the task to develop potential ideas to increase productivity (select a specific organization that is applicable to you, if desired). Your next step, as the project leader, is to present your ideas for approval and further guidance.

After the presentation you anticipate feedback and guidance from your leadership. While receiving feedback and guidance (message-receiving process) you should:

Select one:

a. Listen, analyze, and give feedback.

b. Listen, analyze, and follow up.

c. Listen, analyze, and check understanding.

d. Listen, paraphrase, and analyze.