1. Your project team has completed the task to develop potential ideas to increase productivity (select a specific organization that is applicable to you, if desired). Your next step, as the project leader, is to present your ideas for approval and further guidance.

After the presentation you anticipate feedback and guidance from your leadership. While receiving feedback and guidance (message-receiving process) you should:

Select one:

a. Listen, analyze, and give feedback.

b. Listen, analyze, and follow up.

c. Listen, analyze, and check understanding.

d. Listen, paraphrase, and analyze.

2. You are a project leader directed to provide the leadership of your organization with a potential ideas(s) to a increase productivity (select a specific organization that is applicable to you, if desired). You are planning how to proceed and would like to implement some of the elements of Strategic Thinking.

You would like to eliminate some of the potential ideas to develop two or three viable solutions. What type of thinking would best facilitate this?

Select one:

a. Creative Thinking

b. Egocentric Tendencies

c. Systems Thinking

d. Critical Thinking

3. Your project team has completed the task to develop potential ideas to increase productivity (select a specific organization that is applicable to you, if desired). Your next step, as the project leader, is to present your ideas for approval and further guidance.

The first step when starting your presentation (the message-sending process) is:

Select one:

a. Transmit your message.

b. State your communication objective.

c. Check the receiver's understanding.

d. Develop rapport.

4. You would like your project team to generate numerous potential solutions for a problem the team is facing. What type of thinking would best facilitate this?

Select one:

a. Systems Thinking.

b. Critical Thinking.

c. Egocentric Tendencies.

d. Creative Thinking.