10.) What problems would a team like the one described in the previous question be most likely to experience?

a. People from engineering and marketing always hate each other, and they hate HR people even more

b. Communication and coordination problems

c. Some members would feel as if they dont belong, so they would have low levels of commitment

d. Personality conflict

11.) Racially or ethnically heterogeneous groups are most effective:

a. on short-term projects that consist mainly of routine tasks

b. on long-term projects that consist mainly of routine tasks

c. on long-term projects that require different skills, knowledge, and views

d. on either long- or short-term projects that require different skills, knowledge, and views

e. on short-term projects that require different skills, knowledge, and views

12.) Mike is a member of a highly cohesive workgroup. Using what we learned about cohesiveness, which of the following would you expect from this group (relative to a less-cohesive workgroup)?

a. the groups performance will be higher

b. cohesiveness is unrelated to performance, so no prediction is possible

c. the groups performance will be higher if performance norms are low

d. the groups performance will be higher if performance norms are high

e. the groups performance will be lower

13.) Teams with higher levels of either psychological or demographic diversity tend to experience a longer _______ stage relative to groups that have lower levels of diversity when they are working on a project.

a. storming

b. performing

c. adjustment

d. forming