10.1 Learning Outcomes:

• Describe managers' appropriate use of power and influence.
• Identify traits and characteristics of successful leaders.
• Identify behaviors of successful leaders

10.2 Action Required:

 

Leadership is a key part of being a successful manager. It involves setting a clear direction and vision for an organization that others will be prepared to follow. Employees will want to follow a good leader and will respond positively to them. A poor leader will fail to win over staff and will have problems communicating with and organizing workers effectively

10.3 (Question):

Discuss why one manager may need to adopt different styles of management in different circumstances.