10:574 l LTER X Homework_4_Queuing_ L E Operations Management (BUAD 415) Home Work 4: L Due Date: Thursday, 4/23/2020 Queuing Problem 1: (100 points) Mean arrival rate is 16 customer per hour Mean service rate is 24 customer per hour Calculate the following queuing characteristics. Show your full calculation. 1. Mean arrival rate 2. Mean inter arrival time 3. Mean service rate 4. Mean service time s. Utilization factor 6. Percent idle time 7. Mean waiting time in the queue 8. Mean no. of customers in the queue 9. Mean waiting time in the system 10. Mean no. of customers in the system 11. Probability of no customer in the system 12. Prob. of 3 customers in the system 13. Prob. of