11) Change control procedures and reporting rules that All projects in the organization must follow are also known as what term?

a.

Project charter

b.

Policies

c.

Governance framework

d.

Organizational process assets

12)

In agile projects, __________ regularly check on the effectiveness of the quality process?

a.

Retrospectives

b.

Demo

c.

Planning

d.

Sizing

13)

The work authorization system:

a.

Is a formalized, written description of how to carry out an activity

b.

Is a set of processes and tools that aids the project manager in effectively guiding the project to completion

c.

Authorizes the project manager to spend money on work

d.

Ensures that every work package is performed at the right time and in the proper sequence

14)

Your project is to create a web interface that enables customers to purchase items from an online catalog. If you create the product in-house; it will cost $150,000 to create and nearly $4,500 each month in administration and fees. A vendor has supplied a quote to create the software for $160,000 and to handle the administration for 5 cents per transaction. Each month, 65,000 transactions are expected. Which one of the following will help you determine which decision has the best value?

a.

Trend analysis

b.

Control chart

c.

Buy-versus-build analysis

d.

Pareto chart

15)

Motivating involves creating an environment to meet project objectives while providing satisfaction related to what people value most. All of the following are reasons of motivation EXCEPT:

a.

Providing accurate criticism in the annual performance review or after the project is completed.

b.

Encouraging someone to act.

c.

Encouraging people to work independently.

d.

Participating in decision making.