11. Theme restaurants are particularly appealing because they

a. usually offer an extensive menu

b. are usually located in the suburbs

c. offer a total experience and a social meeting place

d. offer haute cuisine

12. A cover is equivalent to

a. a guest

b. an entree

c. a plate

d. a table

13. The average check refers to

a. weekly sales

b. the number of entrees sold in a period

c. the average money spent per guest

d. the average check per server

14. If total sales are $2550.00 and 110 guests were served, the average guest check would be

a. $11.25

b. $15.82

c. $23.18

d. $19.50

15. Forecasting sales has two components:

a. guest counts or covers, and average check amount

b. total sales and average entre price

c. food budget and guest counts or covers

d. average check amount and total sales

16. Describing, recommending, showing, and offering a variety of food and beverage choices to a guest is known as

a. order taking

b. sales competition

c. serving

d. suggestive selling

17. Forecasting is used

a. for calculating schedules only

b. for determining all expenditures

c. to calculate profits

d. for sales projections, staff levels, and cost percentages

e. to determine if the staff is efficient

18. Which of the following is NOT a market segment of the Managed Service Foodservice Industry:

a. Healthcare Institutions

b. Educational Institutions

c. Independent Restaurants

d. Busines & Industry Operations

19. Back-of-the-house restaurant systems are also known as

a. food cost inventory analysis

b. product management systems

c. labor management systems

d. cost reporting systems

20. Financial management reporting needs to be

a. rigid and accurate

b. detailed and inclusive

c. flexible for interpretation

d. projected

e. budgeted