11:13 & P . BOB 45 10% A lean six sigma improvement project will often start because: The leadership has undergone lean six sigma training Employees are bored with their work There are symptoms that something is not going well Staff workload assignments are below industry level O There is a lot of work in the area and staff is busy 2 Which of the following questions will you address during the DMAIC Define phase? () What is the problem you addressed in the last project? Who are the customers of the company at large? What is the personal objective of each member of the team? Which processes of your competitor are not involved? What is your timeline for achieving the objective? 3 A lean six sigma project charter should: Contain complete information about the problem and solution Be a complete and detailed document despite extensive complexity Be as simple as possible Contain detailed information about all aspects of the project Be a complete and detailed document despite some complexity 4 In writing the relationship between quality and driving factors, the CTQ is represented by: O X OF(X ) OF ( X, Y ) OF(X1, X2, X3) OY 5 Going to the gemba in a lean six sigma project means: O)Visiting any process improved by a lean project before to know how processes work Visiting any process equivalent to the one you will improve in a similar company Visiting any process equivalent to the one you will improve in another company Visiting any process to know how processes work Walking through the process you will improve in your lean project 6 Which of the following is not a deliverable of the Define tollgate? Project charter O voc O SIPOC A set of possible solutions Project statement Which of the following statements is correct? SIPOC swim lanes helps you display cross-functional activities. The main function of the SIPOC diagram is to map the global flow of materials. The SIPOC diagram cannot provide information about the project boundaries. Brainstorming is impractical in developing a SIPOC. It is not necessary to define the process's customer until the Measurement phase. 8 Which of the following questions is most helpful in filling up the SIPOC lanes in general? What outputs from your main competitor are crucial for the government? Who are the suppliers of your main competitor? Who are the customers of your project's process? Who are the customers of your main competitor? O)What effects does climate change have on the CTQs of your main competitor? III O K