12. Compared to intermittent operations, repetitive operations a) have higher material handling costs b) have greater efficiency c) have slower processing rates d) have more flexibility e) are less specialized 13. Which product and service strategy is used to produce standard components that can be combined to customer specifications? a) assemble-to-deliver b) make-to-stock c) assemble-to-order d) make-to-order e) make-to-package 14. Which product and service strategy has the longest delivery lead time? a) assemble-to-deliver b) make-to-stock c) assemble-to-order d) make-to-order e) make-to-package 15. Pre-fabricated furniture with choices of fabric colors is an example of which product and service strategy? a) assemble-to-deliver b) make-to-stock c) assemble-to-order d) make-to-order e) make-to-package 16. Which product and service strategy is typically seen in repetitive operations? a) assemble-to-deliver b) make-to-stock c) assemble-to-order d) make-to-order e) make-to-package