Question: 1..(20 points) a) The following parameters represent a system with a Poisson arrival rate and negative exponential service rate: 1 = 3 customer/hour, = 5

1..(20 points) a) The following parameters

1..(20 points) a) The following parameters represent a system with a Poisson arrival rate and negative exponential service rate: 1 = 3 customer/hour, = 5 customers/hour, M=1 1. What is the system utilization? 2. What is the average number of customers waiting for service? 3. What is the average time customers wait in line for service? 4. How long is the average customer in the system

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