13 Dvaluate solutions and implications using appropriate tools and technology A Dunking franchise in Corpus Christi, Texas is concern because it has low sales when compared with other shop in locations with similar characteristics. The manager conducts a survey on the customers complains that causes them not to retum. The following list of complains is compiled. Use a Pareto chart to identify the "vital few" complains causing customers not to retum to this Dunking location Hint. Review Chapter 2. Use Excel creating a table with the data provided, order it and then use Insert/Charts/Recommended Charts to create a Bar chart with cumulative percentage)