Question: 1 . 3 Evaluate solutions and implications using appropriate tools and technology A Dunking franchise in Corpus Christi, Texas is concern because it has low

1.3 Evaluate solutions and implications using appropriate tools and technology
A Dunking franchise in Corpus Christi, Texas is concern because it has low sales when compared with other shop in locations with similar characteristics. The manager conducts a survey on the customers complains that causes them not to return. The following list of complains is compiled.
\table[[,Complain,Number of complains],[A,Lack of parking,36],[B,In shop wait is too long,162],[C,Drive thru wait is too long,231],[D,Order in drive thru problematic because employees misheard,26],[E,Table was not clean,5],[F,Dirty restroom,16],[G,Donut variety ordered by client was not available,22],[H,Coffee variety ordered by client was not available,75],[I,No table available,15],[J,Menu was confusing,21]]
Use a Pareto chart to identify the "vital few" complains causing customers not to return to this Dunking location Hint. Review Chapter 2. Use Excel creating a table with the data provided, order it and then use Insert/Charts/Recommended Charts to create a Bar chart with cumulative percentage)
1 . 3 Evaluate solutions and implications using

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