13- When we are solving a problem, it is often useful to first surface all the issues associated with the problem. What type of tool is the most appropriate for this propose? O Process decision program chart O Interrelationship digraph Affinity diagram Tree diagram Question 14 2 pts 14- the shaded boxes are major issues that need to be addressed when developing improvement strategies. In which tool this situation happens? O Tree dlagram O Interrelationship digraph O Process decision program chart O Affinity diagram Question 15 2 pts 15- present multiple metrics simultaneously in a two-dimensional plane. Interrelationship digraph O Process decision program chart O Dashboards Snider charts 10- Another tool used often is the supplier audit. It is similar to -.... except that a team of auditors visits the supplier and then provides results of the audit to the customer. supplier aliances electronic data interchange (EDI) O supplier development programs supplier certification Question 11 2 pts 11- The most important aspect of the system is the O culture o closeness to customers O process(es) O people Question 12 2 pts 12- A... is used to examine the relationships between variables. O gantt Chart O pareto chart Oscatter plot O histogram