15. Content to be covered, activity sequence, training media, exercises, and the timing of each activity are considered parts of a:

	a.	training outline.
	b.	training schedule.
	c.	evaluation plan.
	d.	lesson plan.

16. When choosing which training method is most effective, a trainer should consider all of the following EXCEPT:

	a.	program objectives.
	b.	characteristics and preferences of the trainer.
	c.	time and money available.
	d.	characteristics and preferences of the trainees.

17. Which of the following is an outside source of information and training programs?

	a.	Educational institutions and professional societies
	b.	Governmental agencies and nonprofit community-based organizations
	c.	Trade unions and consulting firms
	d.	All of these choices are correct.

18. A learning management system (LMS) refers to:

	a.	a virtual environment.
	b.	technology used in the classroom.
	c.	combining written and spoken elements of content.
	d.	None of these choices are correct.