1(a) Effective communication is achieved when

There is a shared understanding between sender and receiver

Both parties make a profit

A message is conveyed with accuracy and efficiency

1(b) To overcome the illusion of transparency, its a good idea to

Remind ourselves that others dont know what were thinking

Avoid fancy graphics on slides that make it difficult for the audience to understand information presented

Avoid pretending to understand others when we actually dont

1(c) In the feedback phase of the communication model, the receiver becomes a sender

True

False