1)An operations manager's objective is to build system that satisfies customer needs. a. total quality management b. strong supplier relations C. a positive corporate image d. an effective customer services QUESTION 2 Some of the underlying basis of business decisions are a. community relations and reducing inflation. b. globalization labor relations. C. production and inventory. d. accounting and financial reports. 3)Some of the KSFs that determine selecting a business location in a country include - a. weather and climate conditions. b. managing quality. C. political risks and government rules. d. the layout of facilities