1-Objects include:

Select one:

A. Restaurants, shampoo, and service quality.

B. Persons, strategic business units, and companies.

C. Elephants, kitchen appliances, and shopping enjoyment.

D. Countries, cars, and arousal seeking tendency.

2-What is not an advantage of observation as a research method?

Select one:

A. It is easy to observe certain groups or individuals from whom it may be otherwise difficult to obtain information.

B. The obtained data are generally reliable and free of respondent bias.

C. It is relatively easy to note the effects of environmental influences on specific outcomes.

D. It is a cheap and fast way to collect information.

3-Biases in interviews can be situational in terms of:

Select one:

A. Nonparticipants

B. All the above

C. Trust levels and rapport established.

D. The physical setting of the interview.