1)Reasons to study Operations Management include learning about all of the following except

		A) how people organize themselves for productive enterprise.
		B) how goods and services are produced.
		C) what operations managers do.
		D) a costly part of the enterprise.
		E) how to market a product.

2)The five elements in the management process are

		A) plan, direct, update, lead, and supervise.
		B) accounting, finance, marketing, operations, and management.
		C) organize, plan, control, staff, and manage.
		D) plan, organize, staff, lead, and control.
		E) plan, lead, organize, manage, and control.