1.You are running a project to develop and implement a set of business processes and a software solution for the International University of Management customer relationship management. During the project execution, technical and interpersonal conflicts arise in the team. Discuss the appropriate ways to handle conflicts during project execution. [15]

2.There is an overlap between Business Intelligence and Data Analytics, and this is evident by the fact that the two terms are used interchangeably inliterature. Additionally, vast majority of organizations deploy one next to the other. , the two arent the same. , and one thing isfor sure: you cant successfullypractice one without the other.When asked, most industry experts will group the two terms together, but for those that are serious about turning data into actionable insights, it is important to differentiate the two. In an attempt to gain a clearer focus, with relevant examples discuss the difference between Business intelligence and DataAnalytics. [15]

3.Discuss Application prototyping, outlining the use and benefits of systemprototypes.In your discussion elaborate the key differences between evolutionary and throwaway prototyping. Support your answers with relevant examples. [15]

Total Mark = 45 Marks