Question: ( 2 0 ) 3 . The _ _ _ _ _ step in the selling process is often stressful for salespeople, since one of

(20)3. The _____ step in the selling process is often stressful for salespeople, since one of the possible outcomes is that the salesperson goes away empty-handed.
A. follow-up
B. preapproach
C. closing the sale
D. sales presentation

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