Question: 2 1 point Charles is pulling whatever data he can find in his company in preparation of building a customer journey map. He found some

2 1

point

Charles is pulling whatever data he can find in his company in preparation of building a customer journey map. He found some subjective data, like customer satisfaction of the company. Which of the following provided him with this information?

call center data

21 point Charles is pulling whatever data he can find in

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