Question: 2 . 2 0 . Develop a hypothetical quality - improvement program for the class in which you are using this textbook. Evaluate the class

2.20 .

Develop a hypothetical quality

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improvement program for the class in which you are using this textbook. Evaluate the class according to the dimensions of quality for a service. Include goals for quality improvemer and ways to measure success.

2.20. Develop a hypothetical quality-improvement program for the class in which

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