Question: 2 . Another area in which empathy has a play is being a good listener. If you know your emotional intelligence quotient needs improvement in

2. Another area in which empathy has a play is being a good listener. If you know your emotional intelligence" quotient" needs improvement in your listening ability and that you need to improve your listening habits, what are some of the things you can do to become a "mature" EI listener? What distinguishes good listeners from the bad ones that you may know or have to deal with each day at work?

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