Question: 2- Describe the PDCA cycle as model to solve problem.(Fig 1 - 294). 3- Describe the Toyota method for problem solving.(Fig 3-296). 4- Define the

2- Describe the PDCA cycle as model to solve problem.(Fig 1 - 294). 3- Describe the Toyota method for problem solving.(Fig 3-296). 4- Define the decision-making model.(fig 4-299) 5- What is the problem caused by information overload? 6- What is the Creative Process? and How to Help People Think Creatively?

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