Question: Unit5 : PROBLEM SOLVING AND DECISION MAKING 1- Define: e. Information. f. A management information system (MIS). g. Creativity. 2- Describe the PDCA cycle as

Unit5 : PROBLEM SOLVING AND DECISION MAKING

1- Define:

e. Information.

f. A management information system (MIS).

g. Creativity.

2- Describe the PDCA cycle as model to solve problem.(Fig 1 294).

3- Describe the Toyota method for problem solving.(Fig 3-296).

4- Define the decision-making model.(fig 4-299)

5- What is the problem caused by information overload?

6- What is the Creative Process? and How to Help People Think Creatively?

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