$2$ emails, collected in a single PDF or MS Word document, uploaded to Blackboard.

Use Email template provided with $$mock$$ company name $($created on template$).$

When preparing your communication, remove any headings that are not needed.

For Example, if C $($Copy$)$ or BC $($Blind Copy$)$ not needed remove and leave only

required headings.

Task:

For this assignment, you will compose two emails, aimed at different audiences with slightly

different purposes. Therefore, while they share the characteristics of business correspondence

$($formal salutations, closings, and correct positions$),$ the tone and content may differ. Draw on

elements of effective email composition and consult Chapter $7($especially pp$.200-206$; $210-211)$

as you complete this assignment. Make sure to draft both emails and review before submission:

$$ Message $1$: Internal Email

You requested a copy of the most recent employee evaluation for your direct report, Tim

Crews. Gina Giadikis from HR sent you the wrong evaluation. You received the

employee evaluation for your co$-$manager, Danielle Rivera, in error. Draft an email to

Gina Giadikis, from the Human Resources department, informing her of the error and

requesting the proper document.

$$ Message $2$: External Email

A client$$s insurance premium payment did not post correctly. The client, Ava Schwartz,

contacted you and informed you of the error. You have corrected the error and the

payment is now posted and will reflect on the next statement. Draft an email apologizing

to the client for the error and informing her of the resolution.