2. For Process B: determine process capacity. Produce a schedule that allows the process to function at its capacity. Identify the bottleneck resource(s).

Figure 2 illustrates the current process. Check-in and Paperwork Resources: Receptionist Time: 10 min Nurse check Resources: Nurse Time: 15 min Joint examination by the doctors Resources: Dr. Wheeler Dr. Sanders Time: 20 min Feedback and Exit Resources: Receptionist Time: 5 min Perinatal Procedure Resources: Dr. Sanders Ultrasound equipment Sonographer Time: 20 min 3-D ultrasound Resources: Dr. Wheeler Ultrasound equipment Sonographer Time: 50 min Figure 2: The current process (Process B) being followed by patients from January 2015