Question: 2. For the below customer complaint data for pizza delivery. Prepare a Pareto chart using Minitab and identify the critical complain to focus your efforts

2. For the below customer complaint data for

2. For the below customer complaint data for pizza delivery. Prepare a Pareto chart using Minitab and identify the critical complain to focus your efforts on. Prepare a fishbone diagram for two major complain improvements. Count 600 105 55 12 Complaint Pizza not hot Inadequate topping quantity Inadequate cheese quantity Not baked properly No or less seasoning Delayed delivery Damaged delivery Incorrect billing Wrong size delivered 75 12001 100 571 95

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