2. Given the information provided for development of a catalog product return process for periods 1 through 5, assign the PV values (using the rules) to develop a baseline for the project. Compute the SV, CV, SPI, and CPI for each period. Explain to the owner your assessment of the project at the end of period 5 and the future expected status of the project at the completion.

508 Chapter 13 Progress and Performance Measurement and Evaluation SPI=EV/PVCPI=EV/ACPCIB=EV/BAC FIGURE A13.1-2C FIGURE A13.1-2D 2. Given the information provided for development of a catalog product return process for periods 1 through 5, assign the PV values (using the rules) to develop a baseline for the project. Compute the SV, CV, SPI, and CPI for each period. Explain to the owner your assessment of the project at the end of period 5 and the future expected status of the project at the completion. Chapter 13 Progress and Performance Measurement and Evaluation 509 510 Chapter 13 Progress and Performance Measurement and Evaluation Chapter 13 Progress and Performance Measurement and Evaluation 5511